Getting http status as 0 - connection timeout while trying to reach an endpoint through midserver

[anu20]

Hi Everyone, I am trying an integration between ServiceNow and a 3rd party tool, I have an attachment for which I have to convert it into base 64 and pass that as requestbody to the external system, I am also using a mid server to establish a connection between the two, but when I try to run the script I am getting connection timeout error, below is the script kindly help if anybody knows, thanks

 try {

        var tableSysID = 'b001103c87145510be851f083cbb352f';

        var att = new GlideRecord('sys_attachment');

        att.addQuery('table_name', 'sn_bom_mortgage_loan_request');

        att.addQuery('table_sys_id', tableSysID);

        att.query();

        if (att.next()) {

            var StringUtil = new GlideStringUtil();

            var sa = GlideSysAttachment();

            var binData = sa.getBytes(att);

            var encData = StringUtil.base64Encode(binData);

            var body = {

                "file": encData

            };

            gs.info(JSON.stringify(body,null,1))

            var r = new sn_ws.RESTMessageV2('dummpy api', 'dummy api);

            r.setRequestBody(JSON.stringify(body));

            r.setHttpTimeout("5000");

            r.setMIDServer('MyMidserver');

            // r.setRequestBodyFromAttachment(att.getUniqueValue());

// r.setRequestBody("Accept","application/json");

// r.setRequestBody("Content-Type",att.content_type);

            // var response = r.execute();

            // response.waitForResponse(60000);

          var response =  r.executeAsync();

response.waitForResponse(180);

            var responseBody = response.getBody();

            var httpStatus = response.getStatusCode();

            gs.info('http Status' + httpStatus);

            gs.info("Data :" + responseBody);

        }

 }catch (ex) {

            var message = ex.message;

        }

[palanikumar]

Check whether your MID server has connectivity to this URL.

Thank you,

Palani

[anu20]

Yes, it's reaching the url.

[Sven Betzel]

Same problem here. Although the requests get executed properly on the target, ServiceNow is returning a false timeout. Already tried setting higher timeouts, deactivating timeouts via sys_property and many other things, but nothing seems to work.

[Snow113]

HI @Sven Betzel 

Have you resolved this ?
Same error facing here also , can you please help me on this