Getting the worknotes duplication the activity log on Workspace

[lakshman nalla]

I have below requirement, we have accept button on workspace. where on click of accept the work notes need to be copied on short description. the work note is coming twice on short description. can someone help me how to resolve this.

[Harsh_Deep]

Hello @lakshman nalla 

This doc will help you-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717814

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