getXMLAnswer() Use case
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02-26-2024 10:31 AM
Hi Team,
Is getXMLAnswer() synchronous or asynchronous and please help me with a use case for getXMLAnswer() for better understanding .
Thanks,
Manal
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02-26-2024 10:42 AM
Hello @Manal Aquil
getXMLAnswer() function is used to asynchronously retrieve data from a server-side script in XML format and display it in the client-side interface, typically a form or UI page. Here's a breakdown of its common use cases:
1. Dynamic Population of Form Fields:
Imagine a form field that needs to display data based on user input in another field.
You can use getXMLAnswer() to call a script that retrieves the relevant data dynamically using the user's input and populates the target field with the XML response.
2. Conditional Visibility of UI Elements:
You might want to show or hide certain UI elements (e.g., sections, buttons) based on specific conditions.
A script can leverage getXMLAnswer() to fetch data and control the visibility of elements based on the response.
3. Customizing User Interface Elements:
In some scenarios, you might need to dynamically modify the content or behavior of UI elements.
getXMLAnswer() can be used to fetch data from a script that generates the necessary XML structure to customize the UI elements as needed.
If my answer solves your query kindly mark my answer as accepted and helpful.
Regards,
CB
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02-26-2024 10:42 AM
for Hi @Manal Aquil ,
You can refer to below article by @Mark Roethof for better understanding between getXMLAnswer() and getXML,
https://www.servicenow.com/community/developer-articles/getxmlanswer-vs-getxml/ta-p/2307589
Please mark this comment as Correct Answer/Helpful if it helped you.
Regards,
Swathi Sarang

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02-26-2024 10:44 AM
Hi,
It is async (docs link).
The main advantage is that you do not have to parse full GlideAjax response to access data - with getXML() you need to perform additional processing:
var answer = response.responseXML.documentElement.getAttribute("answer");
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06-17-2024 08:25 AM - edited 06-17-2024 12:48 PM
Newb here, so pardon my confusion if it's silly, but if I want to wait until this returns it's value before continuing on with the function that's using this GlideAjax call, wouldn't I need to wrap it in a Promise?
EDIT: Like this...