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01-24-2024 02:03 PM
Hi Everyone,
Does anyone know what the default out of the box value for this property is? We changed it in our instance and was trying to figure out what it originally was.
thanks so much!
Solved! Go to Solution.
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01-24-2024 02:05 PM - edited 01-24-2024 02:12 PM
Hi @Gemma4,
The system property: 'glide.ui.autoclose. time' is defaulted to an integer value of 7 in the baseline (Out of Box) configuration.
To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Helpful.
Thanks, Robbie
A screenshot with history to put your mind at rest:
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01-24-2024 03:34 PM
Hi @Gemma4 ,
OOTB, it's 7 days autoclose setting.
-Thanks,
AshishKM
Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

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01-24-2024 09:11 PM
Hi there,
The correct answer already has been given by two others. Though just wanted to add, for a question like this do have a look at the versioning of such records. Often this will provide you with the answer. Or just have a look at a Personal Developer Instance, will give you the answer also immediately.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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01-25-2024 02:58 AM
Hello @Gemma4 ,
The default integer value for the 'glide.ui.autoclose.time' system property in the baseline (Out of the Box) configuration is 7.
Navigate to sys_properties and find .glide.ui.autoclose.time'.
Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.
Thanks,
Pratiksha
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01-24-2024 02:05 PM - edited 01-24-2024 02:12 PM
Hi @Gemma4,
The system property: 'glide.ui.autoclose. time' is defaulted to an integer value of 7 in the baseline (Out of Box) configuration.
To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Helpful.
Thanks, Robbie
A screenshot with history to put your mind at rest:
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01-24-2024 03:34 PM
Hi @Gemma4 ,
OOTB, it's 7 days autoclose setting.
-Thanks,
AshishKM
Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

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01-24-2024 09:11 PM
Hi there,
The correct answer already has been given by two others. Though just wanted to add, for a question like this do have a look at the versioning of such records. Often this will provide you with the answer. Or just have a look at a Personal Developer Instance, will give you the answer also immediately.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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01-25-2024 01:29 AM
Hi @Gemma4,
Did you see my earlier response advising the value of 7 as well as providing a screenshot of the version history?
So as to help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Helpful.
Thanks, Robbie