GlideAjax on Servicenow Portal

[charanpreet]

Requirement : On Change of 'Requested for' variable for the catalog item , the variables value for location and manager should change according to 'Requested For'.

I have implemented OnChange client script and called script include , it is working fine on the instance.

But the script is not working on ServiceNow portal.

[gdd]

hi,

2 things :

1. synchronous glideAjax does not work in service portal

2. keep ui type to both for client script

Once above two things are clear then you put logs in script include to see whether it is calling it or not.