We have a custom form layout that contains only the fields relevant to resolving an incident. I have created a UI Action that brings up this form:
function showMyForm(){
//Get the table name and sys_id of the record
var tableName = g_form.getTableName();
var sysID = g_form.getUniqueValue();
//Create and open the dialog form
var dialog = new GlideDialogForm('Resolve incident', tableName); //Provide dialog title and table name
dialog.setSysID(sysID); //Pass in sys_id to edit existing record, -1 to create new record
dialog.addParm('sysparm_view', 'ResolveDialog'); //Specify a form view
dialog.addParm('sysparm_form_only', 'true'); //Add or remove related lists
dialog.render(); //Open the dialog
}
This is the form that pops up and they have to populate the close code and notes:
But, when you click "Update", you get this warning:
If I click "Leave" it closes the dialog completely and refreshes the incident record. If I click "Stay", it closes the dialog completely and the incident record shows the blue change icon next to the fields that I changed via the dialog form. How can I resolve this issue?
