Hi all,
I'm facing this strange issue while using gliderecord Insert()
Scenario: I have requirement where when a record of type 'service' is inserted in table_1 , I have a business rule that inserts 1 or more records in the same table- Table_1 with type 'capability'. The code is as follows [Here the impact_analysis is the reference field. ] :
while(gr_rel.next()) {
var dependencyGR = new GlideRecord('table_1');
dependencyGR.initialize();
dependencyGR.depends_on = gr_rel.parent; //working as expected
dependencyGR.depends_on_table= 'cmdb_ci_business_capability'; //working as expected
dependencyGR.impact_analysis.setDisplayValue( current.impact_analysis); //Not working
dependencyGR.insert();
//tried dependencyGR.impact_analysis= current.impact_analysis; Not working.
//tried dependencyGR.impact_analysis= current.impact_analysis.sys_id; Not working.
//tried dependencyGR.setValue( 'impact_analysis',current.impact_analysis);
// dependencyGR.insertWithReferences(); //gave error "insertWithReferences not in scope"
}
I read that using Display value works for reference fields. Not working for us. The value in the New inserted record is BLANK. But I tested that current.impact_analysis has value , but it is not setting the value.
Can anyone please suggest a method that works for this case.
