I am working on Order guide. When I order something . It asks me for an Shipment address and this gets populated in the REQ as Delivery Address (this is an oob field)I want to populate this Delivery address from my REQ to RITM Shipment address. Pleas...
Hi Everyone,I have recently developed a flow to check multiple fields across the change from,which I would like to run when a user clicks a button at the top of the page.for this I was wondering if it is possible to have the flow run on button press ...
Hello! I created an OnChange Catalog Client Script and I get an error when I parse the Values from the Multi Row Variable set. This is the configuration of my Catalog Client Script: And this is the code that I'm getting an Error. function onChange(c...
For some reason when I include a field that is a Translated HTML field into an email notification, the HTML code prints and it looks like a mess. How do I get the data from the field to format properly? Regular HTML fields work fine.I first noticed t...
I have a client script running on sc_task table. I need to get the RITM number to pass to a Glide Ajax call.I am using "var ritm = g_form.getValue('current.request_item.number');" but it is not returning a value.What am I coding wrong or incorrect do...
Hello Teami need to know that how this line is working in code (inactiveUsers.hasNext())//Fetch for inactive users.var inactiveUsers = new GlideRecord('sys_user');inactiveUsers.addQuery("active", "false");inactiveUsers.addQuery('sys_id', 'IN', users...
I am attempting to remove all white space from a string using the Replace String Transform Function in Flow Designer. What is the proper regex to use? I have attempted using various forms of /\s+/g with no luck.
I'm trying to build an interactive filter against the Assigned To field.When I try to run the filter against a database view it's not working. The database view joins two tables (u_case and task_sla), both of which have an Assigned To field. The filt...
Hi All,->We have a before update business rule on change request table where we are checking when we don't have incident number added on any of these two related lists "Incident Fixed by Change" or "Incident Caused by Change", it is throwing error.->...
We have a catalog item with a variable of type Yes/No with None; when the form loads in the portal the value is None, forcing the user to select either Yes or No (value is mandatory). We are trying to automate the submission of this form in Flow Desi...
I have searched the docs and various websites looking for an answer, but I cannot identify what the purpose of the change_phase table is.What is actually stored in it? How does it get populated? (my test system shows no records, currently).Any input ...
I have two date/time fields in story table and I need to populate difference between those two fields as duration in Actual effort on story table. I am using below script , but I getting slight difference in duration calculation (function executeRul...
Hello, I want logged in user in my service portal to be able to see records from custom table if the customer name matches theirs. I added a simple list widget to my homepage and under the filter field I wrote this: customer_name=javascript:g...
Dev global workspace within the search drop down field is not available. It is available within UAT/ Prod. Everything looks normal like the basic configuration, properties etc., Any help/guidance is greatly appreciated. Thanks!
