Does anyone know of a good way to delete or inactivate a record if it no longer shows up in the data source? For example, I am importing group membership and if someone is no longer a group member in the data source, how can i have them taken out of ...
Dear all,Does anyone know if it is possible to change display values on sys_m2m_template?Thank you,Satoshi
Hello !Is it possible to manipulate HTML of taken survey by client script ? If I choose 'survey_master' table in client script, it doesn't work.I want to manipulate form, for example inserting image to HTML against text.Is it possible ?
Hello all:I haven't quite wrapped my head around workflows, but is it possible to run a workflow when a record is updated? Keep in mind for this, I cannot use an order guide because the REQ (sc_request) record needs to be created from an e-mail inbou...
Hi all,So, I am trying to apply a template from a workflow activity.I tried this in the workflow activity, but to no avail, so any input or direction would be most appreciated.task.applyTemplate('u_template__1'); //u_template__1 is the name of the te...
I want to hide the reference icon on a specific set of lists that I've created. I don't want users to be able to click through or hover over the see the full view of the record I've created, just the fields in the list. I know I could probably cr...
Hi,Can we use variable in Encoded query, I am trying to assign a value to variable and use it in the encoded query it doesn't seems to be working. Can any one let me know how to do this. Below is the code, I wanted to replace the sysid highlighted wi...
Hi Can you help us with the following.Trying to integrate Netcool and ServiceNow. I see the events pass across the Socket Writer gateway(netcool) to Socket monitor on MID server (watching the Socket monitor port). But I am not seeing the alerts getti...
Hello,Is it possible to output a previous field value in a mail script? Something like this:<mail_script>var pdd = previous.due_date.getDisplayValue();template.print('previous due ' + pdd);</mail_script>Thanks!Mark Didrikson
Hello,Here is what I need to do:I have an Exchange distribution list which I regularly export by runningGet-ADGroupMember "<Distribution list name>" -recursive| select samaccountname,name | export-csv c:\temp\exported_names.txt -Encoding unicode -NoT...
Hello All,We are planning to install discovery and we are working on our development phase.When we performed a discovery scan , the Service Now instance has created records for laptops and desktops in COMPUTERS ci table. Our customer has asked us to ...
Hi guys, I like to know what kind of database are we using in ServiceNow.
The Crazy Question:How can someone look at their approval and complete some fields and approve the request at the same time?The Need:We've been finding this need more and more often lately where Approvers need to complete some information on a Reques...
So, i know its very possible to use a javascript: bit of code within a filter however, I am facing an issue.I am trying to use:javascript:gs.getUserID().getRecord().getValue('u_site')Where u_site is a reference to core_company.so its: Site is javascr...
How is a UI Script actually triggered? If a Global UI Script is written and is Active does it get triggered on each iframe/page load? I understand it may not be the optimal way of implementing a change - but wanted to understand where and how the UI ...