Hello , I am looking to call Rest Message (outbound api) from workflow,i want to use Run Script and pass user from catalog item to the rest message in query parameter. Actually i am looking to use POST rest message api and pass parameter from workfl...
HiDid anyone manage to perform the integration between Cisco Call Manager and ServiceNow? I'd be interested to hear how you got on and if you could provide an overview of the integration with implementation considerations.ThanksChhavi
Hi All, Am trying to find how many Scoped applications and versions were installed in Production Instance in last 6 months. In System Upgrades able to find the records of last 30 days only
I have installed "@servicenow/now-template-card" Imported it to my component. Locally the card displays what I expect. When deployed to the instanse I get following error (and nothing is displayed): An unknown loading error occurred in /uxjs/test-c...
Hi All, When logged in with the same permissions, the field watch may or may not be displayed by right-clicking. Why is this? This symptom also occurs in fields other than those using dotwalk.
Hi, I have a fairly straight forward request to produce a report of all service catalog items and how many times each of those catalog items has been requested. I was expecting to find something OOTB but it doesn't appear to exist, there are very sim...
Our team is creating a number of record producers that utilize the same Client Scripts and Business Rules. As of right now, we are just copying and pasting them individually into each record producer, but is wondering if there's a better way to do ...
Hi Though search sources are added in my Service portal(PFA), catalog items are NOT showing up in my 'Search context' . when user types 'Create' keyword in search text box, it is not showing any of the catalog item like 'Create incident' I am using: ...
Hi everyone, I have a requirement to auto populate 'assigned to' field based on Assignment group(Ex. Licence Varification) on incident table. How to achieve this please help?
Hello Everyone, in our CSM Portal, we are using the Data Table widget to show a list of cusstomer cases. since a customer mught have a long list they might need to scroll down to find what they are looking for. issue is - oncew you scroll down you do...
Hi experts We currently have a problem that our ServiceNow URLs are long, and as a result, ServiceNow is shortening the URLs (sysparm_tiny). Apparently, this overrides the "View Rules". We already tried once to disable the tiny plugin, but this caus...
Hi Team , I need to make worknotes mandatory when reopen action is clicked. The issue is the reopen action will be visible only on closed problem and the worknote field is restricted using write ACL on closed tickets. I cannot modify a ACL. I have c...
Hi all, I am trying to create a new dictionary entry in a table and have it be a function field. When I go to create new entry, I do not see the checkbox to select "Function Field". I am able to do so in my personal instance just fine but cannot find...
I'm working on building a report showing variables in a multi row variable set. I have a database view that joins the sc_req_item table and the sc_multi_row_question_answer table. I have the report showing the values in the MRVS, but it's not showi...
I'm trying to get an authorization token from Salesforce. Keep getting this response when I test; {"error":"unsupported_grant_type","error_description":"grant type not supported"} I've changed the grant_type to authorization_code but still get the s...
