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Resolved! UIB Calendar Component, Colors for Events on the Calendar

Hi All, I got a good one today, I have been working on a UI Page for a requirement where they want a Calendar that shows events based off a custom table. As part of the requirement they want the events to be able to be color coded on the calendar. Be...

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Chad R by Tera Expert
  • 2886 Views
  • 5 replies
  • 0 helpfuls

Execute 'cache.do' in a Fix Script

Gurus and Experts,I have a Fix Script that is executed after an upgrade that activates certain components to release the PROD instance for use. I want to incorporate 'cache.do' by script. How do I do that?Any tips or leads is much appreciated.Thanks ...

SM_Toronto by Tera Guru
  • 804 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to live chat in Service Portal?

Hello Community, We are aware of the Live Agent functionality of ServiceNow in Service Portal. But I am unsure of how can we test that in development instance?  Steps I followed: 1. Logged in to development instance with HR agent profile2. Made the s...

Hritik by Tera Expert
  • 1408 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to enable/book Walk Up appointments using virtual agent topic?

Hi All, We have enabled walkup experience functionality in our project. we have to enable walk-up bookings from virtual agent chat. Can anyone help how we can enable this functionality in Virtual Agent chat?  Thank You! Regards,Ganesh

Community Alums by Community Alums  
  • 892 Views
  • 1 replies
  • 0 helpfuls

Resolved! List Field Search showing Sys_ID instead of name

Hi all,I've jus created a List field on our incident form.   This is a reference to the sys_user_grmember table with a simple filter of group is SM Managers.When you type a name in the search it brings up the name in the dropdown:But if you select th...

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Sam Ogden by Tera Guru
  • 4421 Views
  • 13 replies
  • 6 helpfuls

Resolved! Incident form read only field issue

We have created and custom field on incident form called service which refers to a custom table which has entries for category,subcat1, subcat2 and assignment group all they fields are of string type in the table. we have creates an on change client ...

Kaustubh k by Tera Expert
  • 1048 Views
  • 3 replies
  • 3 helpfuls

Highlight Incident if comments updated by Requestor

Hi,Customer wants ServiceNow to Highlight the Incident in list view if the requester updates any comments in the Incident. Currently whenever any comment made by the requester will trigger an email to the Assignee. But they want ServiceNow to highlig...