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Resolved! Add a group into Watch Lists

Hey, I'm creating a catalog item which creates a Task and I'm looking to have the Watch List populated from a group. I've read that the OOB field can't do groups unless I modified the reference field which I don't want to do. Could I have a glide rec...

RRolling by Tera Guru
  • 9605 Views
  • 4 replies
  • 14 helpfuls

Resolved! Auto-populating Record Producer Variables

Hello: I have a record producer with two variables: var_number: Reference to alm_hardware table. var_state: String When the user selects an alm_hardware record in the var_number field, I'd like 'state' from the same record to be displayed on the form...

Resolved! Abort submission of catalog item

Hello everyone, I have a question regarding catalog item. I would like to abort the submission of a catalog item if a given field is not a number. I know it can be done in client script if I am not mistaken, but I don't know what should the code look...

Tamas4 by Kilo Contributor
  • 3054 Views
  • 2 replies
  • 0 helpfuls

Resolved! Sync Table between Instances

I thought I'd heard that one of the features of the New York release would include the ability to keep tables in sync between instances.  Is that correct?  I haven't been able to find any documentation on that.

sgmartin by Kilo Guru
  • 3235 Views
  • 5 replies
  • 1 helpfuls

Show Portal Page/Widget in a UI Page (GlideModal/Dialog)

I'm doing the typical example of a UI Action + GlideDialogWindow scenario.  Click button, under some conditions show a popup window, user clicks a few things, record gets saved, do some action, etc. etc.  The usual. Instead of using a UI page for my ...

Janel by Kilo Sage
  • 6862 Views
  • 4 replies
  • 5 helpfuls

Resolved! Flow Designer Approval Due Date not working as expected

I have a flow for requested item which has two approvals in a row (sequential). Both of them are configured to wait for approval for 10 minutes (from last update time): The flow seems to be running fine, first approval due date is correctly reflecte...

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Rim by Kilo Expert
  • 3463 Views
  • 4 replies
  • 0 helpfuls

Restrict views based on role.

I had a requirement, based on roles the for views should be restricted. My requirement is if a user as 'itil' role, then he only 'additional info' view should be visible. Check below image. I tried creating view rules with below code. But its not wo...

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Divya57 by Tera Expert
  • 5806 Views
  • 11 replies
  • 0 helpfuls