Hello, I have created a custom table based on available course offerings. On the form, I want to include a related list of Knowledge articles. I want to filter the knowledge articles based on the title field on the form. The title field is a choice l...
Hi,I've been reviewing what I can find in Community and KB and I'm not completely following if I can set up my approvals as I'd like to. Here's my situation.I'm creating a flow and as part of the flow, I created a lookup records action to get a list...
Hello, We have a requirement to set the priority of a request equal to the highest priority open order in our Oracle database. Using Flow Designer we've created a JDBC step and successfully tested a connection and query. The query returns an integer ...
I see below script in a create ACL on grmember table. Need help to know what it is doing actually. var rmAPI = new SNC.RoleManagementAPI();if (!rmAPI.isAllowedToGrantGroup(current.group)) answer = false;else answer = true;
Hello all, I'm very new to scripting, but I'm trying to put together the following: Expectation:If a user is in a group called MXUsers and they submit an INC, it should be closed and a REQ should be created and trigger the workflow for a specific cat...
Has anyone used rapid prototyping tools (Figma, Adobe XD, Balsamiq, others) on their ServiceNow project? Did they save any dev time?) on their ServiceNow project? Did they save any dev time?
Hello,I have a UI action and I need to add 2 conditions to the "Condition" of the UI Action. The logic is if user has demand_screener role AND state is 8, 28, or -4 OR if user has demand_manager role AND sate is not 8, 28, or -4 Here is the code i ha...
I am trying to debug a script includes being called by an artifact configuration.I have inserted a "gs.log" statement at the very beginning of the script includes.I have inserted a second "gs.log" statement at the very beginning of the first function...
I recently had to merge my personal account and new employee account so my manager etc could see my Learning profile. During the process I was asked by the team that deal with it which PDI I want to keep, I asked for my original personal one dev3320...
Hi, Currently I'm facing an issue about sync the attachments from Jira (Jira spoke) to ServiceNow through integrationHub the problem occur when execute 'Delete All' attachments from Jira, ServiceNow received payloads of issue update and change log bu...
Hi All, I am in need of assistance once again. I have a main group 1 with 20 sub-groups. The main group does not have any members. All the members belong to one of the subgroups. Is there a way to get all the names and emails of the members of ever...
Hi all, I hope I am posting this in the right forum, we are using Virtual agent notifications and they should only fire through MS Teams. However, we receive them on mobile as well from Now Support. I have checked and have already removed the Virtual...
Hello, I have create a public widget on service portal to allow not logged-in users to add attachments to a custom table. The pop-up is opened to choose a file but when i click OK it seems that something block with permissions : Adding attach...
Hi,When I'm writing an business rule to apply my logic to the table, I encountered a problem is that I don't know what is the default date format at server side in ServiceNow. Furthermore, why is an GlideDateTime or GlideDate object takes the user da...
Hi All, I have a requirement to restrict a date field to be not more than 2years from another date field. Example, If the field Date_A is '25-05-2023' then we should restrict to select only up to '24-05-2025' in Date_B field. Can you please help to a...
