GlideRecord is undefined in Script Include

[jbrooks]

Hi! I'm on Fuji, trying to access data from a custom table to use in a scheduled job, and I keep getting the following in my system log:

org.mozilla.javascript.EcmaError: "user_credentials" is not defined.

Caused by error in <refname> at line 6

3: function pollNetScaler() {

4: gs.log('Start poll');

5: var user_credentials = new GlideRecord('u_custom_credentials');

==> 6: user_credentials.query();

I replaced my custom table with a vanilla system table- sys_user- but got the same result. I'm running the scheduled job a myself (and I have the admin role). What might I be missing here? How can I access table data?

[Ken83]

Maybe try using a different variable name like userCredentials

[jbrooks]

user_credentials is actually an example name; I used a different name in the actual script, and it did not work. This does not appear to be a namespace collision for that name.

[Pradeep Sharma]

Hi John,

Can you please paste the completed script here so that we can debug further.

[jbrooks]

pollRestDevice();

function pollRestDevice() {

  gs.log('Start poll','BROOKS');

  var user_credentials = new GlideRecord('u_custom_credentials');

  user_credentials.query(); // <-- script errors out here.

  user_credentials.next();

  gs.log("made a gliderecord, type " + typeof netscale_user,"BROOKS");

  var query = new restDeviceQuery(); <-- this is a script include that runs without issue.

  gs.log("Begin query","BROOKS");

  query.queryAppliance();

}

This is my script!