GlideXMLUtil.parseHTML() doesn't seem to work in scoped app.

[mlee]

I am trying to parse out the HTML from an HTML field to a text field. I created a business rule on a scope application based on this KB (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696694).

The background script works great (had to add a check for null)!

However, the business rule doesn't work. It seems that GlideXMLUtil.parseHTML() doesn't work in the scope app. Here is the code from the KB for business rule.

(function executeRule(current, previous /*null when async*/) {
  var html = current.text; //HTML field
  html = html.getHTMLValue();
  var doc = GlideXMLUtil.parseHTML(html);
  var b = doc.getDocumentElement().getTextContent().trim();
  current.u_plain_text = b; })(current, previous);

I don't see any warning or error in the logs.

Thank you in advance.

[Jerick I]

Hi @mlee,

Try writing a global script include and calling it from within your script. Script includes should be defined to be accessible from all application scopes.

Please mark as Correct / Helpful if this solves your issue.
Regards,
Jeff

[mlee]

Thank you! I will give it a try and mark your solution appropriately.