Global Search in Workspace

Devansh1
Tera Contributor

Hi all,

 

I have a workspace when i am searching for record in global search then it is giving all find results, on clicking the record its opening into workspace tab. Before it was working like when searching for record it was directly opening into same workspace. 
I have checked almost everything but did not get any finding.

any suggestions would be helpful..


8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

@Devansh1 

so the global search is working as expected

what's not working as expected? share screenshots

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

So in the first screenshot is it is searching the record.
11.JPG
In this screenshot- searching globally

12.JPG

In this the data should be come directly13.JPG

komal44
Tera Contributor

Have you been able to find a solution to the issue?

Devansh1
Tera Contributor

No, I have raised a case for this issue with the ServiceNow.