Global UI Action to switch Language ... ?!

[Zod]

Hi Experts,

to speed up the change of the language for admins; i wanted to quickly add an UI Action to reduce the manual steps ...

Somehow my quick script did not work as expected ... so any hint or better best practice for me?

We have german and english set up only ...

[Chuck Tomasi]

A UI action is a button or menu option that is available on each page. I don't recommend consuming space with something that is rarely used. People aren't changing their language multiple times a day are they?

I recognize the benefit of speeding up such processes, but when it's two clicks to change your language, I'm not sure I see a huge pay back in saved time/clicks.

Click the settings cog, then click the language selection.

[Zod]

Yeah ... 😉

I said to speed up 😉

Try this with one Click Chuck 😉

[Chuck Tomasi]

I bit of advise to pass along to those who make such requirements.

1. Changing languages is available OOB. While it used to be available on the title bar of every standard list and form, we found that most customers didn't change languages all that often (outside of testers.) It created clutter and made the UI rather messy to try and have a picker everywhere.
2. Customers who have chosen to make such customizations often tell us later "I wish I hadn't do so many customizations. It is making upgrades and testing take longer. Please help me stay closer to OOB functionality. Please recommend best practices." This is my way of helping you do that.

Best practice: Avoid making customizations because someone asks for something. If the functionality is already there, use it. If it's not as efficient as you like, I invite you to open an enhancement request! Our product managers DO listen.

Enhancement requests: Tell us how you would improve the ServiceNow product

[Zod]

Hi Chuck,

makes sense. On the other hand, if you speed up things you have to do 5 times a day ... this might be worth it. Even it is restricted to admins.

But I'm generally with you.

Thanks