Global Variables in Service Catalog

[kailashthiyagar]

How to define Global variables in Service Catalog. What i did was, i declared a variable in the onload script as

var total=0;

and trying to access it in the onChange Script as

alert(total) but its throwing error messages

Could anyone help me with it?

[Valor1]

I believe that starting in Helsinki, ServiceNow restricted access to the typical browser-based JS scopes.

You could try the following:

1. Omit the "var":

total = 0; // instead of   var total

2. assign a "document" property:

document.total = 0;

3. Use JQuery to create a custom form element to store your data if the above 2 don't work.