Google Maps - Business Rule to Populate Latitude & Longitude is not working

Jenny17
Tera Contributor

Has anyone recently enabled the Google Maps Plugin?  We recently obtained an API Key from Google, turned on the Business Rule: get_lat_long & activated the Scheduled Job: Process Geocoding Request. 

The Business Rule is not populating the lat & long in our Location table.  

We found an older article in the Community (see link below) and tried the script in the article, it did not work either. 

https://community.servicenow.com/community?id=community_question&sys_id=71a30f65dbd8dbc01dcaf3231f96...

Does anyone who has recently enabled Google Maps have any tips they can share?

10 REPLIES 10

@BrownBear  can you provvide the step? i checkd the BR get_lat_long and also executed the Process geocoding request scheduled job, but lat long does not update