Got error while attaching file to Record producer.
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‎10-16-2023 05:48 AM - edited ‎10-16-2023 05:50 AM
Hi All,
Got below error while attaching file to the record producer. We have record producer on data source table once I submit record producer it will create data source and then records/data from file will get transform into target table (Import set process). At very first time I attached the csv file (75 MB) it got attached without error. I submit that record producer and the records got transform into snow target table. But when I delete the current attached file and tried to upload new csv file (70 MB) , the file got uploaded but the (error) pop-up came. What does that mean ? Please guide.. What is the limit for record for file attachment.?
Thank you

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‎10-16-2023 06:10 AM
@Obito Your attachment on record producer is exceeding the maximum length allowed for attachment on your instance. Please refer to this support article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0718101 to adjust the maximum length on your instance.
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‎10-16-2023 06:22 AM
Thank you I will check this.
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‎10-16-2023 06:13 AM
Did you try to clear instance cache and then logout and login again?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-16-2023 06:23 AM
Thank Ankur I will try this and check