Is there a way to do this in a better format
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10-16-2023 02:13 AM - edited 10-16-2023 02:16 AM
Hi,
I have a catalog item where a Description out of order. Is there a way to make it look aligned? Kindly help.
Submitting this ServiceNow catalog item request will give the user access to the ACAPS Application. An additional SailPoint request is required for mainframe access were ACAPS Application resides. Please also submit a SailPoint request selecting the entity “ACAPSPRD” (Application: RACF). Both ServiceNow and SailPoint requests are required for ACAPS access.
ACAPS is the loan origination and underwriting application for Business Banking, Consumer Lending and Credit Card; ACAPS is used by the following departments to execute the following operations: Business Banking and Consumer Lending for loan origination and underwriting; Record data delivered through ACAPS includes customer financials, loan request information and loan decision information.
Regards
Suman P.

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10-16-2023 02:40 AM
How would you like it to look like?
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10-16-2023 03:48 AM

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10-16-2023 04:36 AM
There are no options for that.
You might be able to add some tinyMCE options, if you're willing to customize on that level. But I don't think the widget will honor additional formatting either.
Best you could try, is to use some additional returns in the text, to get it more like the way you want it to look.
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10-16-2023 04:07 AM
you cannot justify it, only options allowed are left, right and center
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader