Got error while attaching file to Record producer.

Obito
Tera Expert

Hi All,

Got below error while attaching file to the record producer. We have record producer on data source table once I submit record producer it will create data source and then records/data from file will get transform into target table (Import set process). At very first time I attached the csv file (75 MB) it got attached without error. I submit that record producer and the records got transform into snow target table. But when I delete the current attached file and tried to upload new csv file (70 MB) , the file got uploaded but the (error) pop-up came. What does that mean ? Please guide.. What is the limit for record for file attachment.?

Obito_0-1697460462264.png

 

Thank you

 

 

6 REPLIES 6

Sandeep Rajput
Tera Patron
Tera Patron

@Obito Your attachment on record producer is exceeding the maximum length allowed for attachment on your instance. Please refer to this support article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0718101 to adjust the maximum length on your instance.

Thank you I will check this.

Ankur Bawiskar
Tera Patron
Tera Patron

@Obito 

Did you try to clear instance cache and then logout and login again?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Thank Ankur I will try this and check