Got error while attaching file to Record producer.

Obito
Tera Expert

‎10-16-2023 05:48 AM - edited ‎10-16-2023 05:50 AM

Hi All,

Got below error while attaching file to the record producer. We have record producer on data source table once I submit record producer it will create data source and then records/data from file will get transform into target table (Import set process). At very first time I attached the csv file (75 MB) it got attached without error. I submit that record producer and the records got transform into snow target table. But when I delete the current attached file and tried to upload new csv file (70 MB) , the file got uploaded but the (error) pop-up came. What does that mean ? Please guide.. What is the limit for record for file attachment.?

Obito_0-1697460462264.png

 

Thank you

 

 

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Sonam Tiwari
Tera Guru

‎10-16-2023 06:16 AM

Hi @Obito 

To answer, What is the limit for record for file attachment.? Please take a look at this article - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0718101

In your specific case, it might be that the first CSV file you attached was 75 MB in size, but it compressed down to a smaller size when it was attached to the record producer. The second CSV file you attached was 70 MB in size, but it did not compress down as much as the first file. So, the second file exceeded the maximum allowed size for attachments. But I am not sure on this. 

Few things you can try is

  • Try attaching a different CSV maybe with similar sizeand see if you are able to attach without error, then the problem is likely with the original CSV file.
  • See if you can compress it before - hand and attach it?

    Please update what works out to the thread apart from this for your issue for future references.

    Thanks,
    Sonam 🙂

Obito
Tera Expert
In response to Sonam Tiwari

‎10-16-2023 06:26 AM

Thank you I will try and confirm

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