GRC Implementation with Salesforce

[shubhamverma28]

Hi,

Can anyone guide with steps how we can implement GRC into salesforce?

Is is possible?

Thanks in advance!

[Dr Atul G- LNG]

Hi @shubhamverma28 

Salesforce has a nice article:

https://www.salesforce.com/au/blog/what-is-grc/

how we can bring GRC into salesforce

What I understood is that you need something similar to ServiceNow GRC, but you want to build it in Salesforce like a custom app?

[shubhamverma28]

What I understood is that you need something similar to ServiceNow GRC, but you want to build it in Salesforce like a custom app? 

- Yes Atul.

Is it possible ?if yes , how can we achieve it ?

Can you provide me your inputs.

Thanks in advance!

[Dr Atul G- LNG]

Hi @shubhamverma28 

I have no idea how flexible Salesforce is or how easy it is to create custom apps on that platform. Practically, yes, it’s 100% possible. But do you really need to do this? Speaking from experience—these days I deliver GRC training—and what I understand is that it’s not that easy to build the same product quickly.

You’re building a product where you need to define the architecture from an industry perspective, establish processes, configure key settings, and also handle most of the complex parts. If it’s a small app, I might still say go for it, but GRC is a big and complex product. So, think carefully before you start, mate.

[Vishal36]

Hi @shubhamverma28, 

Yes, you can implement GRC (Governance, Risk & Compliance) in Salesforce — and how you go about it really depends on what you're trying to manage. Here are some common GRC use cases people set up in Salesforce:

• Tracking risks and mitigation plans
• Managing audits and compliance reports
• Setting up policy approval workflows
• Monitoring third-party or vendor risks

A few key things to consider before you begin the integration:

• Build vs. Buy: You can build basic GRC functionality using custom objects, flows, and reports. But for more advanced needs, platforms like MetricStream or Archer offer prebuilt GRC modules via AppExchange.
• Governance controls: Use tools like field history tracking, validation rules, and permission sets to make sure your data stays compliant and secure.
• Multiple systems? If your GRC workflows touch other tools (like ServiceNow, Jira, or Azure DevOps), it can get messy fast if things aren’t connected.

If you're working across systems and want your risks, controls, or test results to stay bidirectionally in sync you may consider OpsHub Integration Manager (OIM), a ServiceNow partner. It keeps everything aligned across tools like Salesforce, Jira, ServiceNow, and ADO and more without writing a single line of code. Enable bidirectional, deep data integration with OIM!:)

Hope it helps!