Group approvals are getting skipped when we are cancelling the flow through Business rule flow API
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08-06-2025 11:29 PM
My Requirement is to trigger approvals to different groups parallely when request is submitted. Once it is sent for refer back by any approver all approvals which are in requested state should get cancelled and retrigger approvals once again. For this we are cancelling the flow through business rule using flow API and flow designer will run but group approvals are getting skipped.
Could someone please help me with the issue I am facing.
Thank you!
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08-07-2025 12:22 AM
see these blogs and the KB from ServiceNow and see if that helps
Parallel Approvals in Flow Designer
Parallel Approvals in Flow Designer
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader