Group approvals are getting skipped when we are cancelling the flow through Business rule flow API

Priya164
Tera Contributor

My Requirement is to trigger approvals to different groups parallely when request is submitted. Once it is sent for refer back by any approver all approvals which are in requested state should get cancelled and retrigger approvals once again. For this we are cancelling the flow through business rule using flow API and flow designer will run but group approvals are getting skipped. 

Could someone please help me with the issue I am facing.

 

Thank you!

 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Priya164 

see these blogs and the KB from ServiceNow and see if that helps

Parallel Approvals in Flow Designer 

Parallel Approvals in Flow Designer 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader