How to give a read-only permission to a group for all incidents, sctask, and demands

r2024
Tera Contributor

Hello everyone,

I have a interesting request from a group (lets call them 1234group).

This group wants to be able to read-only all incidents, sctask, and demands that are not assigned to them.

They do not want to edit any of these records, just read-only. While still have the ability to work on their own records.

 

Does anyone have any recommendation on how to achieve this? 

If you do, please give a example that shows step by step instructions. At least this would give me some idea.

Thanks!

1 REPLY 1

t_sadahisa
Giga Guru

Hello @r2024 

 

If you want to impose strict restrictions, I think setting ACL is the most appropriate method.

 

In this case, I think using a client script is the easiest method.

 

If the user is a member of the 1234group, it is a good idea to set the form to read-only when it is opened, except when the assignment group is 1234group.

 

Thanks.