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03-24-2023 07:47 AM
I have a report I created that is looking a sys_search_event and creating a list from the previous month, where the click rank is 0 grouped by similar search query. I'm going to have this report periodically sent out to the interested group as an email attachment for the group to review/discuss.
The problem is that while it will function, it would be best for the most commonly searched items without a click, so I have them grouped by Search Event. I would like to sort by search events quantity so the largest group shows first on the Excel file they are being emailed.
However when I click on the group sort options for the report design, they do not open.
If I try to go into the condition builder and add a sort, it only allows me to sort this field by a-z or z-a, not the group sort quantity.
If I add the report to a dashboard, THEN I can go into the group sort options and easily sort it by group descending.
Does anyone know what I have configured wrong that is preventing me from sorting this way in the report so that it emails out to the group in the format they prefer?
Solved! Go to Solution.
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10-04-2023 05:04 AM
I'm not very happy about this, but I received word from the rep that the solution to this problem, is to remove the button as a possibility.
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03-31-2023 01:49 AM
Hi,
Thanks for posting this - I'm having the same issue (Utah early release).
Have you raised a case for this on HI?
Katie
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03-31-2023 04:52 AM
I have not. I figured I must be doing something wrong. I am on Tokyo.

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04-05-2023 09:48 AM
I was about to open a case for this after I noticed it on an existing report on a dashboard while testing the Utah release. When I click the "Group sort options" icon, it does nothing.
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05-12-2023 10:32 AM
BTW this appears to be a known issue related to Polaris, no ETA atm.