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Resolved! Get schedule information via REST API.

Hi all, I am searching for a solution to get the schedule entry data from a custom schedule tabl(that extends the cmn_schedule table).  When I use the table API and do a get request. I receive all the information about that schedule, but nothing rel...

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matteoking4 by Kilo Contributor
  • 3411 Views
  • 4 replies
  • 4 helpfuls

Moving Transform Map from one Instance to Other Instance

I have created one transform map for moving the data. I have created an update set for it. Now I have to move the transfrom map to other instance and load the data. Please let me know the process. I have read in dos but little confusing in the 'URL' ...

san1989 by Giga Guru
  • 1968 Views
  • 3 replies
  • 6 helpfuls

Resolved! Get value from sn record picker

Hi,I have a requirement to select a record and populate two other fields based on the record selectedI have added location table record picker but i am unable to proceed further on how to read the selected record sys id and populate the fields based ...

moulik1 by Kilo Guru
  • 6354 Views
  • 2 replies
  • 2 helpfuls

Resolved! Undefined JSON Parsed Variable

Hello Everyone,  This is my first API Integration and I'm having a some issues with the JSON Parse to retrieve the properties of the JSON string. When I try to create a new variable from the string and print it, the variable is coming back as undefin...

Track when a user logins

Created a new u_user_login table that wanting to track everytime a user logs in. I need to run reports to see how many times a person/dept is logging inot the instance.I created a business rule on the new table with the following settings:When:afterI...

Resolved! Enabled live chat in Service Portal

Hi all,I need to enable the live chat in Service Portal.When an employee is connected, other people see he connected.But is they send the chat messages to him, it doesn't arrive at him.The chat messages are visible (and so, usable) only when the user...

utente by Giga Expert
  • 14921 Views
  • 10 replies
  • 10 helpfuls

How to undo the changes made after completing the Update set

Hi All   I have created a custom table with many customisations. In total, the update set had 300 updates. But due to clone activity I had to complete the update set in the half way. Post clone when I tried commiting the update set, it gave many erro...

rahul0602 by Kilo Contributor
  • 2252 Views
  • 9 replies
  • 3 helpfuls

Resolved! Scoped app overwriting global choice list

We currently have two global choice lists that are being overwritten every time we update a scoped application. It looks like over time developers have added choice list items while in the application scope rather than global. They've gone back and r...

ekelly by Kilo Contributor
  • 2337 Views
  • 7 replies
  • 1 helpfuls

Updating CI Relationship

Hi  , I have the below script to insert the ci relationship between two tables (customer,resource)using reference field (u_customer) .   (function executeRule(current, previous /*null when async*/) {  var rel = new GlideRecord ('cmdb_rel_ci');  rel.c...

Divya95 by Tera Contributor
  • 1624 Views
  • 3 replies
  • 1 helpfuls

History Set and Audit records

HI All, I am trying to understand the best suit for my purpose, I want to maintain the history of values for one field on the table. I have used Enable Audit for table and Whitelisting to make this happen. I am able to get a record created every time...

sandeep3791 by Tera Contributor
  • 1446 Views
  • 1 replies
  • 1 helpfuls