Hi guys, I have created a new UI action (code below) to create a Defect from the Inc form. We have an Inc related list on the Defect form (as well as a custom field 'Defect' on the Inc form which is successfully being set by the new UI action). I'm h...
Hi all, Today I found myself dumbfounded again, always a good start on a Monday...The case being:I have 2 related lists, between the tables sn_hr_core_course_case and sn_hr_core_training. I have created 2 relationships for this, 1 to get all the Cour...
Hi all, Can anyone suggest me to translate "Short description" and "Description" words....
Hi All, I have to auto populate a date time field(due date) in problem Task form when the short description is "RCA" .The date should be current day + 10 Business days.
Hi,Whenever user submits the incident (something is broken)we get the below mentioned info message in the incident page.The same incident when we submit in portal it showing same message.We want to override this message as want to redirect to other p...
Hi, There are several incidents (around 100) which are in Open state. A particular user needs to be able to select multiple incidents from list view and change the state to Completed. But, when that user tries to do so, it shows him the below view: ...
Can anyone help me with any way to finding MIME file type attachments from sys_attachment table by using script
I have locations all over the world. For instance Abu Dhabi who's time zone according to www.timeanddate.com is Gulf Standard Time is not an option from the time zones in ServiceNow. If I could find out where they came up with their time zone namin...
Hi, I need to lock a the error log(s) from failed invocations of my scripted inbound REST services. They are used for integration with 3-party application and I must see how the JSON messages are generated in the 3-party application. Where can i f...
Good Morning!We host an instance of Service Now and all of our UI Actions for every table have gone MIA. This includes UI Actions on lists and forms, out-of-the-box and custom, links, buttons, hamburger/context menu selection, etc. We can only ma...
Hi All, I need to give when to run conditions for inbound actions.. I have a email which is coming to servicenow mailbox, Could some one help me how to analyse header of email. Like to give when to run conditions in inbound actions. Below is the he...
Hello all, We are having a weird issue in our DEV instance. 1. From a Parent incident, the value in the field is blank but the (i) appears with the correct incident 2. From an RITM, the REQ is blank in the field but you can also see the correct REQ...
I have Enabled CMDB Health Dashboards(Out of the Box) and Executed. But, CMDB Health Scheduled Jobs are not running in Servicenow. Due to this count is not populating in dashboards. Also, In cmdb CI table we have 1.4 crores CI's. Suggest me, for what...
Hi,in cmdb_ci_service I have a custom related list where when I select in the left box it provides the details below: I have a UI Page where I create a slushbucket displaying the same records: <g:ui_slushbucket left_header="Available VPP processes" r...
Hey. I'm trying to create a Business Rule that will set vip to true for users who are added to a particular group. I tried creating the BR on the sys_user_grmember table as follows: I expected that when I added a user to that group (and thus a sys_...
