HiI am trying to update the table Printer [cmdb_ci_printer] via a Data Source and then running a Transform Map on those.I can read in the data to the imp-table just fine, but when I try to transform it to the printer table it does not add anything to...
We have a field called 'Tower' (defined in the Group table) in the Incident form. It populates automatically based upon the assignment group selected. When we open a record, we can see the values in the Tower field but the same is not updated in the ...
on the asset table, we want to prevent having duplicate entries for 'Asset tag'. How to achieve this?
I have an onChange client script that is using the GlideDialogWindow to show a loading window, it works fine from the catalog but when I try it in the Portal I am receiving a Javascript browser error saying that GlideDialogWindow is not defined. I f...
in which table are the close codes for an incident stored (close_code) I'm closing incidents via the rest api, I need to know where those values are stored so I can populate dropdowns
I am trying to publish a workflow and have a critical error: This workflow contains 1 unattached transition(s). Unattached transitions cause the workflow to hang and never complete. In the workflow version form, select the cited activity from the Wor...
I have not been able to find an answer about removing devices.I have a user who created a notification device (cell phone) for the on-call phone for his assignment group. Now he has transferred to a different job and wants to remove the phone from ...
Hello Experts, I have a database view of change table and a custom table. in the custom table i have a field reference to change table. using this field i have joined the two tables. now in the list view if i add tags (of change request table), th...
I'm using list edit on an embedded list on a form to allow users to insert records into the child table when the record is inserted for the parent table. The form is a Change Request records which has an embedded list called "Approvers". I requireme...
I want to override the script on a New button on a List. I opened the form and configured UI Actions >> created a new button client is NOT checked list banner button is checked I do not show the button on the form >> only on the list when I click the...
Help!! I committed a large update set this morning, it shows committed, but when I go to validate, more than half of the updates are missing. Any way to fix this? Do I need to delete the update set, reimport from test, and re-commit?
When the button is clicked, i want the value to change from 0 to 1. I can do this on client script, but its not working on server script. HTML : <button ng-click="c.data.getcc()"> search </button> <span>{{c.data.cc}}</span> SERVER SCRIPT : data.cc =...
Hi,I haven't had much experience on the portal and I need some advice and guidance on improving the load up speed on the status page on the service portal.Slow down is due to amount records is retrieving on service status widget.Is there a way to sho...
Hi All, Our X.509 certificate for our integration with Azure AD expired yesterday which meant that noone could login until i had gone into the Azure portal, generated a new certificate, copied it and manually added it into ServiceNow. Is this standar...
Hi All, We are using workday integration using SOAP web services i want to check what are all the value are coming in the response of the SOAP web services. So please guide me where i have to put the log for printing the response values Thanks Rame...
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