Group Sort Options not allowing changes on a report, but will if I put the report in a dashboard

Travis Michigan
Mega Sage

I have a report I created that is looking a sys_search_event and creating a list from the previous month, where the click rank is 0 grouped by similar search query.  I'm going to have this report periodically sent out to the interested group as an email attachment for the group to review/discuss.

 

The problem is that while it will function, it would be best for the most commonly searched items without a click, so I have them grouped by Search Event.  I would like to sort by search events quantity so the largest group shows first on the Excel file they are being emailed.  

 

However when I click on the group sort options for the report design, they do not open.  

TravisMelvin_0-1679668835463.png

 

 

If I try to go into the condition builder and add a sort, it only allows me to sort this field by a-z or z-a, not the group sort quantity.  

 

If I add the report to a dashboard, THEN I can go into the group sort options and easily sort it by group descending.  

TravisMelvin_1-1679669070395.png

 

Does anyone know what I have configured wrong that is preventing me from sorting this way in the report so that it emails out to the group in the format they prefer?

1 ACCEPTED SOLUTION

I'm not very happy about this, but I received word from the rep that the solution to this problem, is to remove the button as a possibility.

View solution in original post

8 REPLIES 8

I'm not very happy about this, but I received word from the rep that the solution to this problem, is to remove the button as a possibility.

Zariel Driesen
Tera Contributor

This is still an issue for me on Utah Patch 4 using Core UI (UI16)

Because I had an open case for this, I recently received an update that this feature is fixed in Vancouver patch 1.

This was the unfortunate 'solution' proposed to me a few hours ago for the case I raised;

 

Solution Proposed:
I have identified that this scenario was first reported and associated with the problem PRB1629748, which has been resolved in our Vancouver Patch 2 release.
I would like to highlight that the Group Sort button was not supposed to be a feature in the reports and it was removed completely as part of the fix.

 

I hope nobody really wanted this working