gs.getProperty + script include + navigator application Menu Module

[poyntzj]

The client has an application in the navigator to show their tickets.

One of these runs from a database view linking tasks to SLA's and so on.

I reworked it a little while ago to use a script include instead of a number of filters and it runs happily

For some new features, I need to be able to do a few more advanced queries based on a function which then determines what values i look for in a field and indeed what tables get queries.

So instead of having to rewrite this each time, i am a fan of trying to read data from a table or the sys properties so the code remains and the results can be extended or tweaked by adding / modifying data (and therefore no Change Requests)

so, my code is running fine when I run it as a backgroun script

gs.log(new myWorld().mine())

and in this case it is limited to returning me some CHG records

*** Script: myWorld mine : e89170136fe2ca40e87f715dbb3ee4c2 : true : true : it : IT : change_request

*** Script: CHG0036974,CHG0036908,

In the script, the user Id is obtained by gs.getUserID()

the groups are obtained by a gs.getUser().getMyGroups() call

and in the above I am using gs.getProperty to read some values from the sys_properties table

Now, if I run it from the navigator application module, it is not perform any ANY of the gs.getProperty calls

I can tell this as if I leave it to run, I see no records.

If I put some values in it then returns data

I also tried to query directly against the sys_properties table and it still seems to return no values

So why can it get the userId and groups, but not these properties ?

also I am struggling to do any debug on it as when it runs as a background script the gs.log line prints and adds to the script log, but when called from the app menu it does not.

any ideas anyone ?

[poyntzj · Accepted solution]

In the end I have created a new table to do this

propertyname                   value

Running a gliderecord query against that works

no idea why gs.getProperty fails.

[Brian Dailey1]

Hi Julian,

Is it possible your code is running client-side?

You cannot use gs.getProperty() client-side but there is a client-side GlideRecord that would still run, allowing you to query... That might explain the disparity.

It also explains why other glidesystem calls are not working (log, etc.)

Thanks,

-Brian

[poyntzj]

Hi Brian

I did think that so I had a try / catch around the gs.getproperty so if there is an error, or the resulting value was empty, then it will call AJAX routine I have (I pass what property I am after and it returns the value)

That did not work either

It is not a rights issue as I was testing with my account which is an admin

also trying to use a glidrrecord against sys_properties itself did not work.

i have it working via the new table so no great issue - just annoying

[poyntzj]

Oh well back here again for something else.

I have a script include which at one point was just a function,. now it is a class

first one

function getPropertySI()
{
return 'fred';
}

second one

var getPropertySI = Class.create();
getPropertySI.prototype = {
       doit: function() {
               return 'fred';     
       },
       type: 'getPropertySI'
};

both via a background script return the value I expect

putting this as a filter on a navigator menu and it returns fred via both methods

i try this

var getPropertySI = Class.create();
getPropertySI.prototype = {
       doit: function() {
               var strReturn = gs.getProperty("instance_name");
               return 'fred ' + strReturn;       
       },
       type: 'getPropertySI'
};

and I can see I get 'fred ' undefined

works fine as a background script and is not a rights issue as i am running as myself.

Any ideas ?