I want to add a log message whenever someone opens a service map from Service operations workspace.How to reach here:1) open "Service Operations Dashboard".2) click on a application service tile.3) Then a window will appear which has two buttons. 1) ...
Hi All,We have built response templates for our client, some of which include links. While the links appear correctly within the templates, they are lost when the template content is copied to the clipboard and pasted into the Comments, displaying as...
I have a record producer that lets users indicate whether to add a new software license, renew a software license, or revoke a software license and users would submit the request for approval. If they are renewing or revoking, users have the ability ...
I'm attempting to create a custom action which will take in both a table name and a field name. I have created the Table Name input, which lets me select any table. But Field Name does not have an option to have a dependency on the table field, and...
Hi Team,how can we get previous updates value in flow designer i have created flow designer on problem table.. i have to wait 24 hours and then if updates count increases(greater than previous) in 24 hours i have to trigger notification can anyone he...
Script for Bulk Closure of Incident Request, Requested Item and Catalog Task without sending the Closure or any other Notifications using script? Please let me know the steps
I am creating a simple ui action in a scoped application, even before I enter any code , line one shows red '~'.after entering the code, when I look at the view problem , it shows the below 3 1. Definition for rule 'sn-no-async-await' was not found.2...
Hi Community, I am required to mandate the Request type field when a Resource Plan gets extended or an extension is being requested of a Resource Plan. When either of these UI Actions (Extend and Request Extension) are being used there is a pop up di...
Hello Community, I wanted to create a UI action to fill out Assignment Group automatically, the thing is that I want to press the button, and fill out the field but don't submit or SAVE at all, but I haven't had any luck, any suggestions will be appr...
I've been trying to setup a Data Stream with a JDBC Step to get my data.While testing my JDBC Step everything works out and i get my desired data.I click "Use Result" to set the Output to these Valuesbut when i test the Datastream as a whole only 3 F...
Hello everyone,i am not able to see the see the user which i set in script include.Can anyone help ? Script include :Name : CZTestAPI Name : global.CZTestCode : var CZTest = Class.create();CZTest.prototype = Object.extendsObject(AbstractAjaxProcessor...
I am creating a new table and want to use the Phone Number (E164) field type. However, I only want certain territory options to display (i,e. only North America and Mexico). I can't remove them from the global, as they are used elsewhere. How would I...
Hello Devs,I am working on a logic where in i need to use for each in an array. But it is not working. Tried to debug but no luck.Can you please help me out with this. var existingAppSrvArrStr = JSON.stringify(existingApp); if (existingAppSrvArr...
Hello,I need to create an incident with Flow Designer where the Caller of the incident is the agent on call for a given group.I found questionhttps://www.servicenow.com/community/developer-forum/get-on-call-member-from-the-on-call-calendar/m-p/158145...
Hello, I made an update to a flow for hardware items and when I select the hardware item and click on the "general" tab, I see my changes (checked fields on the first screen shot-"Life Cycle Stage" field populates to "Operational" and the "Life Cycle...
