I have a requirement to Disable the P5 priority option i have done that by changing the priority look up table and the choice list as well, but while doing the copy incident UI action the priority is also copied from parent incident how can i stop a...
Even though, I have renamed it one of the Report in Dashboard it was updated in front end and also in dashboard view mode
Hi folks,We're creating/Closing CHG requests in servicenow through GitLab- TableAPI.it's throwing this error while creating CHG requests.The Element Type "Script" must be terminated by the matching end-tag "</script>" How can we rectify this er...
Hi,I need to send email notification to a group of business owners to certify data for business applications on yearly basis. 1 business owner may own multiple business apps, hence i need to make sure the email is send only once to every business own...
Hi everyone,I'm looking to create two customised email templates in ServiceNow that can be utilised within Service Operations Workspace (SOW) or Agent Workspace. Specifically, I want to implement two types of templates for service desk operators to u...
Hi All, I cannot s e some of the components when I open my workspace page in UI builder , I cannot see the horizontal scroll bar, and some contents are bidding as shown in below screen shot but I cannot see them, how to check the non visible content...
How can change dynamic translation of record producer based on user region in ServiceNow
Hello, I have Engagement Messanger on an external website connected to SSO Saml, however when I open it, a pop-up opens to conduct a SAML again. A way to remove this pop-up?
I am using Microsoft Teams Graph Spoke and I 'm using the action "post incident details". When it comes to input for "Override default fields". I expected field give in fields1 ,2 will show up in the message, which isn't happening. I could see the p...
I want to ask a question about sending file attachments to another application. All the data is transferred, and the file appears to be transferred as well, but when opened, the file is corrupt. Here's my code:// ATTACHMENT HANDLING using GlideRecord...
Hi All, We have a requirement that create a new variable and capture the true or false accordingly in that variable based on the requested for's active status in a catalog form. Could you please provide a onChange client script for this. Thanks,Suren...
Hello Team, I am facing a issue on my PDI that "The instance is offline. Please check again in a few minutes." most of the time in a week.How to resolve this permanently Thanks in advance.
which tool is used for creating dependencies between configuration items in the CMDB? A CI relationsnship editor B CI Class Manager c CI service manager d CMDB builder is the answer B correct , Can any one please explain , why the answer is ...
Global text search not working. It's only returning related knowledge base not giving any results for any tables. Tried many solutions. We have all required data present on sys_search_source.list and m2m_search_context_config_search_source table.Any ...
Hi, Today I received an email that my PDI would be reclaimed 3 days from now. As soon as the email came in, I went to access my PDI to ensure I didn't lose it and the work I had done, but it had already been reclaimed. This is the 2nd time my PDI has...
