We have a requirement to add ability to add Change approvers manually to the list. Currently the approvers are generated to the group.Upon clicking the "Add Approver" button, the CR Manager should be able to manually add approvers to the change reque...
Hi Guys, I have a catalog that includes an MRVS (Multi-Row Variable Set). When I submit the catalog, the values are returned as an array, requiring me to use a foreach loop to process the request. I want to design the flow to handle a single instance...
HI All. We have created JDBC data source to fetch all site data store in a database.I have used the SQL Specific in my JDBC Source.We want to make on demand call based on the Site Name . Example :- SQL Statement select siteid from siteMap where na...
I'm working on a DB join and am struggling.On the Incident table, I have a 'cmdb_ci' field, for users to select a device nameOn a custom table, I just have a list of device names that are updated every Sunday I'm trying to view all Incidents where th...
Hi All, We have a string field "Payload" in Incident form with the below Json value and we want to map this payload values to different fields in a scope table. Please let me how we can map this detailsSample payload value -{"description":" test"},"t...
Hard Coded solution: Since hard coded IDs are a no-no in Health Assessment scans. Instead, use the sys_property glide.appcreator.company.friendly_name or use instance_name var instName = gs.getProperty('glide.appcreator.company.friendly_name'); /...
. Create a problem and attach all the incidents which aren’t attached to any problem to the problem that has been created. If the problem is closed, all the incidents should be closed and if the problem is moved to RCA after closure, attached / relat...
I have three forms in the Service Catalog under the Finance category:Master Creation (uses the same approval workflow as Master Maintenance)Master Maintenance (shares the approval workflow with Master Creation)Debtor Specific Provision Request (uses ...
XanaduI have script that is called in the Service Catalog Item Workflow post approval. It is trivialvar details = "Requested Item Details:\n";// Get the current request itemvar grReqItem = new GlideRecord('sc_req_item');grReqItem.get(current.sys_id);...
Hellow My friendsI have a demand now，I needed to send a email to Teams channels, this email Include picture where is in Attachment[sys_attachment] Table.I had try base64,and cid two ways but all fall, I can't see the picture .Do attachments need to ...
Hi,while writing a script concerning dates, I noticed that the default time zone that the ServiceNow shows appears to be incorrect. I tried to change it in the system settings but to no avail.did any of you encounter a similar issue? if so what did y...
As a walk-up technician, when I login to Service Operation Workspace, and work on Walk-up Interaction record, I should see a related list of "User's Assets" which should be a list of assets owned by Opened for
Hi, In the Change Request table, I have a field called 'QA' (Choice type), When the QA field is set to 'Yes' and the state changes to 'Assess,' I would like to add the 'Database Group' for approval. I do not want to modify the existing flow or workfl...
Hi, I wonder if ServiceNow store could be integrated with another external marketplace
