gs.setRedirect is not working in portal widget server side script

Amit Kumar21 · ‎07-17-2023

I am unable redirect to any URL using setRedirect in server side script of the widget i am working on. Can someone help on how can we do that or where is the issue.

Added the code snippets.

Ahmmed Ali · ‎07-17-2023

Hello @Amit Kumar21

Let me know if my understanding is wrong. In portal, in request item status page, you want to show a button/link on clicking of that button/link, user should be redirected to the catalog item page.

If yes, current solution is not good as it is making additional server call. updated solution below:

1. in server script, I can see you have the requestGr object which I am assuimg the GlideRecord object of the RITM record. You can save the sys_id of the catalog item in data object in server script as below:

data.cat_item_link = "?id=sc_cat_item&sys_id" + requestGr.getValue("cat_item");

2. in html, remove onclick attribute and update href as href='{{c.data.cat_item_link}}'

Thanks,

Ali

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Thank you,
Ali

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Community Alums · ‎07-18-2023

Hello @Amit Kumar21

Use action.setRedirectURL('')

Plz Mark my Solution as Accept and Give me thumbs up, if you find it Helpful.

Regards,

Samaksh