Hardware Asset Managment - Incident / Problem / Change Log

AdamRich
Tera Expert

I want to have a list of incidents, problems and etc. that affect a given asset show up when I open its hardware asset record.

 

Has anyone done something similar to this before? Is there an industry-standard way of making this happen?

1 ACCEPTED SOLUTION

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

You can create a relationship for it for the incidents etc to display in the related list of the Incident.

 

Please refer the below post;-

 

https://www.servicenow.com/community/now-platform-forum/how-do-i-show-asset-related-incident-change-...

 

Please mark my answer as correct based on Impact.

View solution in original post

1 REPLY 1

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

You can create a relationship for it for the incidents etc to display in the related list of the Incident.

 

Please refer the below post;-

 

https://www.servicenow.com/community/now-platform-forum/how-do-i-show-asset-related-incident-change-...

 

Please mark my answer as correct based on Impact.