Hello Please I need your help with flow designer

[yashz]

1. Create one flow

2. There is a requirement that incident, problem and request need to be generated from this flow

3. But it should happen one after another Means first incident to be created and once the incident is closed complete then only Problem request to be created and before the incident and problem request is created there is supposed to be approval

This should happen in a single flow I tried to work on it but i didn't understand how to give the incident state changes to closed condition in the flow designer

[Danish Bhairag2 · Accepted solution]

Hi @yashz ,

Did u try using the "Wait for condition" Action? Snip attached below

• In Wait for condition action under Record field u can drag drop the incident record from Data picker in the right hand side.
• Condition should be state is  closed complete.
• It will only move forward when the incident state is closed complete.
• After that step u can keep your request creation step & all the other steps.

You can play around that for other states if required.

Thanks,

Danish

[yashz]

Thank you very much Danish!