Help needed with journal field comments in an email notification.

[LK11]

Hi,

I'm trying to display the latest comments from a request in an email notification.  Below is my email script.

var comments = current.comments.getJournalEntry(1);
template.print (comments);

Below is the screenshot of how the comments are displayed in the email.

How can I get rid of the date, name and I don't know where  (Comments) is coming from which I don't want either.  If anyone had this issue before, please let me know how you resolved it.

Many thanks

[Ankur Bawiskar]

Hi Lk,

For this you will have to do string manipulation and get the content.

var comments = current.comments.getJournalEntry(1);

var na = comments.split("\n");

var finalValue = na[1];

template.print (comments);

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[LK11]

Hi Ankur,

Date and name are still getting displayed in the email notification.

Any other suggestions?

Thanks

[Ankur Bawiskar]

Hi Lk,

The same script is working fine for me. Can you share your script.

Screenshot below:

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[LK11]

Below is the script which you suggested.  The date and name are still getting displayed.