Help required with UI policy based on multiple conditions

[jas101]

Hi guys, hope someone can help as this is driving me a little made when I thought it would be straight forward - hopefully it is and I've just got fog brain from staring at it for a little long!

On our change form we have a 'Downtime?' None/Yes/No field. If the user answers 'Yes', 2 other fields appear asking for 'Downtime details' and 'Downtime duration'.

It is obviously easy to make these other 2 fields appear on 'Yes' only with a UI policy. However we want to make all these fields mandatory only if State is past 'New' (i.e  State not 'New') and this is what I'm struggling with. The best I have got so far is using 2 UI policies that mandatory behaviour works as expected but if the State is not 'New' e.g. 'Assess' the other 2 fields still show if the user changes 'Downtime?' back to N. I think the 'Reverse is true' may be causing issues.

What is the best way to handle this request please? Thank-you.

[jas101]

OK here's another example with 2 current UI policy examples below (that need amending to work as wanted). So here am looking to make 'User support plan' field show whenever:

Downtime is 'Yes'

or 

User post-change impact is not 'None'

But only be mandatory if State is not 'New'.

The below work in scenarios I have tested bar when State is not 'New' e.g. 'Assess', Downtime is 'No' and Post-change impact is 'None' where 'User support plan' then still shows (when it shouldn't) although at least it is not mandatory in this scenario.

Any help much appreciated. Thank-you.

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