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‎01-27-2021 08:22 AM
Hi All,
I am looking for guidance on how to set up Tooltips or Helptext in workspace view. The OOTB Hint and Help field does not work in the BCM Workspace.
I would be happy to know the workarounds as well if any to make the user experience more intuitive in the BCM workspace.
Thanks in advance!
Solved! Go to Solution.
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‎04-01-2021 09:02 AM
ServiceNow response:
Unfortunately, this functionality is not currently supported in Agent Workspace. We are sorry we could not fulfil your requirement, please understand this is a limitation of the platform in it's current state.
If you feel that this restriction has a significant business impact, kindly raise an idea enhancement request. Post that, ServiceNow will take decision further based on impact and criticality.
Please find knowledge article for reference that guides you to create an enhancement request:
Idea Management for customer enhancement requests
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‎09-04-2024 05:11 AM
Hi Sebaslag,
Is it still the same in Washington release also? bcoz I can see it there on some fields but I am not sure how its been added.
Thanks,
Uma
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‎03-03-2022 11:40 PM

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‎05-23-2025 05:06 AM
Same. Any updates?