Help with 2 level approval in workflow

[LK11]

Hi

I need some help with the workflow I'm going to work on.

I have to find the REQs which need 'Infosec' approval and set the LM as the level 1 approval.  Once LM approves, the approval group 'Infosec' get a notification that the REQ needs their approval.  If there's no line manager, add line manager first to get the approval.  I'm trying to do on 'group approval' table however I'm not able to set all the conditions.

How to set the condition if the requests need infosec approval?

How to drill into 'Request' table to pick 'LM approval.  I don't know how to go about with this WF.  Any help/tips much appreciated.

Thanks

Lina

[LK11]

Hi Gajanan,

What do you mean by actual requested item in the code?  The rule should apply to any requests which need 'Infosec' approval.

var RITM_number = requested_item_number [0]// actual requested item

Thanks

[Brian Lancaster]

I think we are all confused as most people do not do workflow at the request level.  You do them at the requested item level.  What is your requirements to do it at the request level as you would have less control over approvals and what tasks are generated for the items.

[LK11 · Accepted solution]

Hi All,

Thank you all for your suggestions.

I achieved the result by using a flow designer.  It's just perfect for my requirements.  Just in case if anyone wants to use it, attached is the screenshot of the flow designer.

Thank again

[Brian171]

Hello,

I'm very new at SN.  I hope someone in the community can provide guidance on how to achieve below request.

The service request requires multiple levels of approvals (level 1 and 2) in the request item before it creates tasks.

As soon as the first approval approves it, it moves to the second level for approval, if all levels approved then performance some actions.

However, the first level must approved it first before it go to second level. I will like to accomplish this requirements using Flow Designer. 

Thank you