Help with a business rule

[Jen11]

I would like to create a business rule.  The requirement is as follows:  When a certain assignment groups are updated on sys_user_grmember table, i would like to automatically create a request using 'General Request' catalog item and assign the task a team.  Can someone please help me with this? 

[Voona Rohila]

Hi @Jen11 

Can you explain in detail of the requirement, Do you want to track add/remove of group members?

As per your question - you can write a BR Accordingly and trigger the catalog item from BR using Cart JS API 

Refer below link

https://www.servicenow.com/docs/r/yokohama/api-reference/server-api-reference/c_CartJSScoped.html

For the Task creation, The flow attached to the catalog item should be configured to 'create catalog task' and assignment

[Jen11]

everytime a user is added or removed from the group, i'll like to create a request using the general request catalog item and assign it to a team