help with a client script

[Jen11]

Hello, 

I need help with an onChange client script on the TASK level. Once a Task has been created for a certain catalog item, when the State for the TASK changes to 'Closed Complete' I would like a certain field to be mandatory.  Can someone help me with that please? 

[SAI VENKATESH]

Hi @Jen11 

you can write an ui policy on sc task on the catalog item whenever state is closed complete you can make field mandatory.

Thanks and Regards 

Sia Venkatesh 

[Swapna Abburi]

Hi @Jen11 

If it is a field on sc_task table, then you can write UI policy to make the field mandatory when catalog item and state conditions matches.

If you are trying to make a catalog variable as mandatory then you may write on-change client script on state change. Sample script:

if (g_form.getValue("cat_item") == "catalog item sys_id") {

        g_form.setReadOnly("VARIABLE_NAME", false);

        g_form.setMandatory("VARIABLE_NAME", true);

}

[Ankur Bawiskar]

@Jen11 

it's a field or it's a variable which needs to be mandatory?

If it's a variable then you will have to write onChange client script on State field on sc_task

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    if (g_form.getValue('state') == '3' && g_form.getValue('variables.variableName') == '') {
        g_form.setMandatory('variables.variableName', true);
    }

}

You should also use onSubmit client script since user can click "Close Task" button to move task to close complete

function onSubmit() {

    if (g_form.getValue('state') == '3' && g_form.getValue('variables.variableName') == '') {
        g_form.setMandatory('variables.variableName', true);
        return false;
    }

}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Jen11]

how do i specify for a certain catalog item only?