Help with Catalog Client Script

Jen11
Tera Expert

I have a drop down menu called 'What is the nature of your request?' When the value for this question is either 4 or 5, I would like to show a field message under another field called 'New Approver'.

For value 4 it works fine, but when value 5 is selected the field message shows twice: 

Jen11_0-1706031935756.png

 

I have the following onChange Catalog client script: 

 

Jen11_1-1706032011754.png

 

Can someone please help me on what I am missing?

Thank you, 

 

 

1 ACCEPTED SOLUTION

SANDEEP28
Mega Sage

@Jen11 You can simply add below method above your if statement. It will clear previously set field messages

 

g_form.hideFieldMsg('u_new_approver');
 
I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

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3 REPLIES 3

SANDEEP28
Mega Sage

@Jen11 You can simply add below method above your if statement. It will clear previously set field messages

 

g_form.hideFieldMsg('u_new_approver');
 
I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

thank you. that worked. 

Sandeep Rajput
Tera Patron
Tera Patron

@Jen11 Use the following line before line number 8 in your script.

 

g_form.hideFieldMsg('u_new_approver', true);