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Help with sending email with attachment

Virendra Dwived
Tera Expert

Hi Everyone, 

 

I have requirement, when an incident is resolved then, an email should be sent to caller with pdf attachment. That pdf attachment should have short description and resolution notes. I have to achieve this using flow designer.

 

Please suggest some method for attachment. I know how to send email in flow designer, but I am facing issue with PDF attachment.

 

CC: @Ankur Bawiskar . Please suggest something for PDF attachment.

 

Thanks in advance.

3 REPLIES 3

Maddysunil
Kilo Sage

@Virendra Dwived 

Please see if below link can help you

https://www.servicenow.com/community/developer-forum/how-to-send-attachment-with-email/m-p/2890415 

 

Please Mark Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

 

Thanks

Hi @Maddysunil 

 

Th link you have shared is not completely solved. There are issues in that post also.

 

Thanks

Subhashis Ratna
Tera Guru

HI @Virendra Dwived 

For ref : https://www.servicenow.com/community/itom-forum/using-flow-designer-add-attachment-to-send-email-act...

Kindly go through this link.

If this solution resolves your query, kindly mark it as the accepted solution and give it a thumbs up.

Thanks,
Subhashis Ratna