[Helsinki] How to translate categories ?

[Yacine KHARMAZE]

Hello everyone!

I would to translate categories [Helsinki instance] but it's not working from Translated Name/Field and Translated Names?

How I can do it?

Thanks for your answer

[larstange]

Hi

The easiest way is to set your UI language to french and then go to Maintain Categories.

Here you change the title of each category into french and save the record (or do an inline edit in the list view), and because the title field has the type "translated_text" you will then set the french translation.

If you change your language back to english, the english original name will be shown.

[Henrik Jutterst]

Sorry, but this is not working after following your steps. I'm on Kingston.

[Henrik Jutterst]

What I did was to add a new row into Translated Text [sys_translated_text] table. Here is what it looked like

"Document: Mitt konto" is shown in Swedish because I have set my language to Swedish for testing, but this is the Category name that you want to translate. Value field is where you put your translation (where Language is set to your desired Language).

Other tables for translations are found here: https://docs.servicenow.com/bundle/kingston-platform-administration/page/administer/localization/reference/r_TranslationTables.html

Good luck.

[Chuck Tomasi]

The easiest way to know where translations are coming from is to turn on the "prefix" filter. It will tell you if it's coming from System UI>Messages, Translated Names/fields, or somewhere else.

Go to System Properties> System Localization

Check this property and Save

Refresh your browser and you'll have TRT, MSG, and other labels indicating where to do your translations.

This should help:

http://wiki.servicenow.com/index.php?title=Translating_an_Instance#gsc.tab=0