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HFIll out RIsk Assessment Button over change Request

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ABC6
Tera Contributor

‎02-10-2025 04:09 AM

Hello Team

I have a reuiqrement to enable OOb RIsk assesment and disbale the legaCY ONE WHILE ENABLING oob I DID DISABLE THE LEGACY Risk assessment Ui action but still it is showing i have no idea from to hide it, Please guide me for this

ABC6_0-1739189301208.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to ABC6

‎02-10-2025 05:28 AM

Hi @ABC6 

I think it will be there; we can't remove it. If the issue persists, please log a Now Support case for further assistance.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-10-2025 04:18 AM

Hi @ABC6 

 

Looks like it is a custom one, because the OOTB is UI action as related link not the button like you showed.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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ABC6
Tera Contributor

‎02-10-2025 04:29 AM

yes ,it is a custom one , but that is a legacy and i need to hide this button which is present over the section of change form so that user will always use the OOB

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to ABC6

‎02-10-2025 05:04 AM

Hi @ABC6 

 

How this button has been created, you need to get the logic, and disable the code.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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ABC6
Tera Contributor
In response to Dr Atul G- LNG

‎02-10-2025 05:21 AM

i did try the same but somehow it was not working at the end i am thinking about to delete UI Action or remove the section as we have already OOB

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