Hi All,
How and where to check the values populating in activity log as soon as request is created
in our request flow, if requested for is different than requested by then initially requested for is setting as requested by then its updating the value to requested for we entered in variable, I got the config which was updating the value for the second time but i couldn't find where the config is mentioned that setting the value for first time, i believe the values mentioned in activity log are the initial values and I need to find out where that is being configured.
Please help me with this
Since you removed the default value from requested_for on REQ it should not populate it
I believe it comes from this place i.e. checkout widget. I removed the default value and still REQ Requested For got populated with logged in user
So check this article which talks about how to set that Request for in order confirmation based on variable and then your issue will be solved
Service Portal - Requested For
If my response helped please mark it correct and close the thread so that it benefits future readers.
Since you removed the default value from requested_for on REQ it should not populate it
I believe it comes from this place i.e. checkout widget. I removed the default value and still REQ Requested For got populated with logged in user
So check this article which talks about how to set that Request for in order confirmation based on variable and then your issue will be solved
Service Portal - Requested For
If my response helped please mark it correct and close the thread so that it benefits future readers.
