Hi All, In employee Center how to add filters to seggregate between chnage requests and RITMS

venky18
Tera Contributor

Hi All, In employee Center, after clicking on my tasks, how to add filters to seggregate between change requests and RITMS. If i apply filter with change requests only change req should visible if  i apply filter with ritms it should only show ritms to approve. Help me to achieve this?

3 REPLIES 3

Muralidharan BS
Mega Sage
Mega Sage

Hi @venky18 ,

 

You can include the OOB filter type option to show the filters.

 

Go to sn_hr_sp_todo_filter_m2m_category and activate the task type filter. And configure the task type associated filter in the related list. 

 

MuralidharanBS_0-1718951859583.png

 

Hi @muralidharan,

 

Thanks for the reply. Yes I did that actually but it was not bifurcating the requests. Is there any way that i can filter out wth change req and ritms ? If yes can u help me

Sandeep Rajput
Tera Patron
Tera Patron

@venky18 Please refer to this documentation https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/employee-ce... to know how My task filters can be configured on My Task page.