Hide Annotations based on UI policy

[DevYadav]

Hi Community, Good Day,

I am stuck in a requirement, the requirement to hide Annotation using UI policy when state is in progress then annotation should not visible. I am using this solution. 

Thanks

[Anand2799]

Hi @DevYadav ,

You can use toggleAnnotations() or hideAnnotation method for this.

GlideForm (g_form) | ServiceNow Developers

Thanks

Anand

[sarah_bioni]

Hi @DevYadav ,

In this case, it might be best to use g_form.addInfoMessage instead of the annotation field. You can manage addInfoMessage through the UI Policy script or Client Script. Could you clarify your requirement for better understanding?

Regards,

Sarah Bioni

[Ankur Bawiskar]

@DevYadav 

I think it's not possible to show/hide it using script directly

you need to use DOM manipulation for this

Note: DOM manipulation is not recommended practice

// Hide the annotation
$('my_annotation').up().show();

// Hide the annotation
$('my_annotation').up().hide();

Ensure Isolate Script Field for your UI policy is False to Allow DOM

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@DevYadav 

I could see you added annotation in form section

you can show/hide form section in your UI policy "Execute if true" and "Execute if false" script

Give correct section name -> space replaced with underscore

// Hide the section
g_form.setSectionDisplay('test_for_annotation', false);

// show the section
g_form.setSectionDisplay('test_for_annotation', false);

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏