Hide application menu for a group

Neha8
Tera Contributor

‎01-29-2024 03:33 AM

Hi I have an application menu visible to analyst role...but I wish to restrict it to a user of particular group and make it visible to only one group.

 

Please help if it is achieved without creating a custom role.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-29-2024 04:49 AM

Hi @Neha8 

 

OOTB the visibility of application and module work on role level. You can't set it for a particular group. 

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Ankur Bawiskar
Tera Patron
Tera Patron

‎01-29-2024 04:56 AM

@Neha8 

left nav module has role which indicates to whom it should be seen.

You cannot control the hidden logic from app menu role section

here is the workaround but I won't recommend this and please discuss with your customer and tech lead/architect

some solution shared here which you need to enhance from your side

Before Query business rule to hide an Application from user 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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