hide catalog items

kmickael · ‎01-10-2025

Hello,

we have an order guide that calls for several items. We want some of these items to be unavailable from the catalog or from a search on the service portal.
These items should only be accessible from the order guide.
is it possible to do this?

thank you

Bhavya11 · ‎01-10-2025

Hi @kmickael ,

You can try and the 'set Visible elsewhere' check box on the catalog item form to false. You will find it in the Catalog Item form, if not edit it using the list view of the table.

Thanks,

BK

View solution in original post

Bhavya11 · ‎01-10-2025

Hi @kmickael ,

You can try and the 'set Visible elsewhere' check box on the catalog item form to false. You will find it in the Catalog Item form, if not edit it using the list view of the table.

Thanks,

BK

Dr Atul G- LNG · ‎01-10-2025

Hi @kmickael

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827877

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