Hide Catalog variables on RITM and CTask for all users except Requested users and Ceratain group

ChristopherF
Tera Contributor

‎08-29-2024 01:51 AM

Good morning all,

Please can someone advise the best approcah to fulfull above requirement and possible a simple script will suffice.

I work in a Security organisation hence the requirement to limit view of personal sensitive information to all including Admin team.

Note: Any one can submit the form in the Service Portal but Only allow backend field listview to Catalog item variable for thr following: the "requested_user", Assignment group "vetting"  and "Security_ access"  group

 

I will appreciate your response>

Regards

Chris

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ChristopherF
Tera Contributor

‎09-02-2024 09:41 AM

Hello @Najmuddin Mohd 

Thanks for sending the link but its not applicable to my requirement because its not appropriate to create a new view for the RITM in my situation.

However, I created an Onload  Catalog Sclients Scripts to set variables to false for the Catalog item, which worked for the RITM and CTasks but I just need to apply conditional script to allow view for "requested_user", assignment group "vetting"  and "security_ access"  group.

 

Any help with this will be most appreciated.

 

Regards

Chris

 

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ChristopherF
Tera Contributor

‎09-05-2024 01:10 AM

By the way i have resolved this issue using below OnLoad Client script which i will share below:

function onLoad() {
    //Type appropriate comment here, and begin script below
 
    var allowedGroups = ['SysID','SysID'];
    // Define sysID for assignment groups
var userSysId = g_user.userID;
    // List of variable names to hide/disable
    var variablesToRestrict = ['variable_1', 'variable_2'
    ];
 
    // If the user does not belong to the allowed groups, hide or disable the variables
 
    var now_GR = new GlideRecord('sys_user_grmember');
    now_GR.addQuery('group', 'IN', allowedGroups);
    now_GR.addQuery('user', userSysId);
    now_GR.query(response);
 
    function response(result) {
        if (result.next()) {
            for (var i = 0; i < variablesToRestrict.length; i++) {
                g_form.setDisplay(variablesToRestrict[i], true);
            }
        }else{
for (var i = 0; i < variablesToRestrict.length; i++) {
                g_form.setDisplay(variablesToRestrict[i], false);
            }
}
    }
}