Hide Cisco Catalyst section from Form Section of Incident Problem Change

[ankitaankit]

Hello Team,

I have installed Plugin for CISCO Catalyst in my ServiceNow Instance.

My requirement is after that a new Form section name " CISCO Catalyst" got attached to the  to Incident, Problem and Change forms.

Attaching the PIC.

So, my requirement is how can we hide it, what kind of code I need to write for the same. 

Please help me with your inputs.

Thanks!!

[Dr Atul G- LNG]

Hi @ankitaankit 

Open incident Form -- Go to Form Design and then remove the section. or you can use the UI policy to hide the sections.

[Ankur Bawiskar]

@ankitaankit 

you can remove that section from your form view

Configure form layout and select the view and remove that section

OR

you can use onLoad client script to hide that section

function onLoad(){
g_form.setSectionDisplay("cisco_catalyst", false);
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@ankitaankit 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@ankitaankit 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.