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Hide Customer Information Tab in CSM configurable Workspace

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Sathiskumar_D
Giga Sage

‎07-20-2022 07:53 AM

Hello Experts,

 

I am trying to hide the customer information tab in CSM configurable workspace. What I have tried so far.

  1. UI Policy- related list action isn't there.

Any help would be appreciated.

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Brenda Reyes-Gu
Tera Expert

‎10-07-2022 09:19 AM

In case you still need help with this, go to https://YOURINSTANCE.service-now.com/nav_to.do?uri=sys_ux_screen_type.do?sys_id=27e836e73b1710109381...

In the UX Screens related list, switch Active to false for the Customer Information record. That's it.

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G09
Tera Contributor
In response to Ssinha4

‎10-20-2025 02:35 AM

Any Update on this i am facing same issue @Brenda Reyes-Gu @Ssinha4 @Sathiskumar_D 

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