Hide disabled domains in domain picker

John Diaz · ‎02-16-2017

We have a number of disabled domains with no data on them. These domains could be deleted, but it sounds like it's very highly advised to NEVER delete domains.

If I could just hide them from the domain picker, that would be fine. Out of sight - out of mind..

Has anyone been able to figure out how to hide disabled domains from the domain picker?

We are running Helsinki Patch 8 if that helps..

Thank you!

Raja50 · ‎09-18-2018

Hello,

Maybe, this is late, but here's the workaround proposed by servicenow : : https://hi.service-now.com/kb_view.do?sysparm_article=KB0677381

Think to empty the cache before testing.

Best regards

Raja

View solution in original post

Michael Fry1 · ‎02-16-2017

Is there another ACL that's giving you read access? Out of the box, there are 4 ACLs on the domain table: create, read, write, & delete.

John Diaz · ‎02-16-2017

The OOB 4 are the only ones I have.

Michael Fry1 · ‎02-16-2017

Check a non-admin account. I'm not using a tree domain picker, but one where I have to type in the name.

John Diaz · ‎02-16-2017

my non admin account also shows the inactive domains in the picker.

John Diaz · ‎03-01-2017

Michael.Fry, how did you get it so you had to type in the name rather than pick from the list?