Hide disabled domains in domain picker

John Diaz · ‎02-16-2017

We have a number of disabled domains with no data on them. These domains could be deleted, but it sounds like it's very highly advised to NEVER delete domains.

If I could just hide them from the domain picker, that would be fine. Out of sight - out of mind..

Has anyone been able to figure out how to hide disabled domains from the domain picker?

We are running Helsinki Patch 8 if that helps..

Thank you!

Raja50 · ‎09-18-2018

Hello,

Maybe, this is late, but here's the workaround proposed by servicenow : : https://hi.service-now.com/kb_view.do?sysparm_article=KB0677381

Think to empty the cache before testing.

Best regards

Raja

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John Diaz · ‎04-12-2017

blanc, do you know how I can toggle between the Reference picker and Select picker?

blanc · ‎04-12-2017

Yes,

You have to change the value of sys_properties "glide.ui.domain_reference_picker.enabled" from true to false. And maybe active UI Macro "domain_reference_picker" and unactive "domain_select". Depend on your version.

Regards,

scottstahr · ‎09-15-2017

Did anyone find a solution to removing the inactive domains from the domain select picker? Switching to the reference picker is not an option for us unfortunately.

thisisauniqueus · ‎02-07-2018

a query business rule might help on the domain table

John Diaz · ‎02-14-2018

Query Business Rule works when viewing the Domain list view - but does not affect the domain picker at all.