Hide disabled domains in domain picker

[John Diaz]

We have a number of disabled domains with no data on them. These domains could be deleted, but it sounds like it's very highly advised to NEVER delete domains.

If I could just hide them from the domain picker, that would be fine. Out of sight - out of mind..

Has anyone been able to figure out how to hide disabled domains from the domain picker?

We are running Helsinki Patch 8 if that helps..

Thank you!

[Raja50 · Accepted solution]

Hello, 

Maybe, this is late, but here's the workaround proposed by servicenow : : https://hi.service-now.com/kb_view.do?sysparm_article=KB0677381

Think to empty the cache before testing.

Best regards 

Raja 

[John Diaz]

Raja, 

Were you successful with this method? I just tried it, and it still didn't work. I finally just opened up a HI ticket to see what they say. I'm currently running Kingston Patch 8, so there's no reason why that workaround in the KB article shouldn't work.

[Raja50]

Hello John, 

Yes, the method was successful, I needed only to empty the cache, by performing cache.do, for the pre-prod instance.

For my end, I couldn't perform the cache.do in production, so I have waited for about 4 hours, and disabled domains were no more visible. 

Best regards 

Raja 

[Diogo Soares1]

Actually it worked.

You just have to wait few hours 😉

[Diogo Soares1]

Same here Raja.

Didn't work here too.

We're using Jakarta Patch 9c.